Terms & Conditions

The following terms and conditions apply to all sections and pages under the relatemid-yorkshire.org.uk website and, where relevant, to other services provided by us. Additional terms and conditions may also apply to other services provided by us and these are set out below and/or will be explained or made available to you if you use these services.

Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website you will be deemed to have accepted these terms in full. If you do not accept these terms and conditions please do not continue to use this website.

We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should refer to this page in future to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.

The website to which these terms and condition apply and for which we are responsible is relatemid-yorkshire.org.uk and all related micro-sites.

About us
We are Relate – The relationship people, a limited company registered in England and Wales. Our registered office is at 14 Pavement, York, North Yorkshire YO1 9UP and our registered number is 7749857. You can contact us by email at enquiries@relatemid-yorkshire.org.uk or by phone on 01302 347444.
RelateMId-Yorkshire is a registered charity, number: 1144516.


Content on this website
All information on this website is provided as a free resource and may not be used for commercial purposes of any kind without our prior written consent.

Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics, photography and documents on this website, as well as other content such as articles and other text.

Permission to use content from this site is not granted. No part of the material may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, or by any information storage and retrieval system, without prior written permission from Relate. Relate grants the user the right to use the material by downloading, storing and making copies for private use only.

None of the above grants any person the right to copy or substantially include any of the material in a published work, whether consisting in physical, electronic or whatever form, without prior written consent from Relate.
Written requests to use the information available on this website may be submitted via email to enquiries@relatemid-yorkshire.org.uk

Material on relatemid-yorkshire.org.uk may be changed, terminated, or updated without notice. Relate may make improvements and/or changes in the services provided via this site at any time without notice.

We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.

External links on this site are not under our control and we are not responsible for the contents of any linked site, or any links contained within that linked site. We are providing these links as a convenience and the inclusion of any link does not imply endorsement by Relate.

Copyright in the information we provide to you
The information provided to you as part of the provision of our Email Counselling or Live Chat services contains material which is owned by or licensed to us. It is protected by intellectual property laws including, without limitation, copyright.

You may view, use, download and store the information for your personal use. Commercial use of the information provided by us is not permitted. The re-distribution, republication, or otherwise making available of the information provided by us in connection with our online counsellling services to third parties without our prior written consent is prohibited.

Unauthorised use of the information provided by us may give rise to a claim against you for damages and/or be a criminal offence.

Paid for online services
By submitting a request/order for these services you are offering to buy the service at the price set out on this website and you are allowing us to use your personal details for the purposes of supplying the service. You may ask that your details be removed from our system by writing to us at enquiries@relatemid-yorkshire.org.uk or at the postal address above.

Your use of this site
You may not use this website for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:

  • That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • For which you have not obtained all necessary licences and/or approvals
  • Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the intellectual property rights of any third party, in any country in the world, or Which is technically harmful (including, without limitation, computer viruses, harmful components, corrupted data or other malicious software or harmful data).

We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.

Relate uses reasonable care in compiling and presenting the information on relate.org.uk and related micro-sites. Relate does not assume liability for any errors or omissions in the content on this site, including, but not limited to, typographical errors, inaccuracies, outdated information, or broken links.